❓WHAT HAPPENED: The social security numbers of at least 26 million Americans were exposed in a major data breach involving Conduent, a company managing data for corporations, healthcare providers, and state agencies.
👤WHO WAS INVOLVED: Conduent, an unauthorized third party, and impacted Americans across multiple states, including Texas, Oregon, Delaware, Massachusetts, and New Hampshire.
📍WHEN & WHERE: The breach occurred between October 21, 2024, and January 13, 2025, affecting individuals nationwide.
💬KEY QUOTE: “If any insurance giant cut corners or has information that could help us prevent breaches like this in the future, I will work to uncover it. My office is committed to uncovering exactly what went wrong, taking action to protect Texas families, and ensuring there is justice for any negligence.” – Texas Attorney General Ken Paxton
🎯IMPACT: The breach exposed sensitive personal information, including social security numbers and health records, with long-term risks for affected individuals.
The personal data of at least 26 million Americans has been exposed in what has been described as the largest data breach in U.S. history. Conduent, a company that handles sensitive information for corporations, healthcare providers, and state agencies, confirmed that an unauthorized third party accessed its systems between October 21, 2024, and January 13, 2025.
Over 15 million residents in Texas were affected, along with more than 10 million individuals in Oregon and hundreds of thousands in other states, including Delaware, Massachusetts, and New Hampshire. Notifications sent to those affected revealed that compromised data may have included names, Social Security numbers, medical information, and health insurance details. Conduent clarified that not all data elements were present for every individual.
While the breach was discovered on January 13, 2025, Conduent stated that it is unaware of any misuse of the stolen information at this time. Affected individuals have been notified, and a dedicated phone line has been set up to address questions and concerns at (855) 291-2605. The company emphasized that its network was secured, law enforcement was notified, and operations were safely restored following the incident.
Safepay, a ransomware group, has claimed responsibility for the attack, reportedly obtaining over eight terabytes of data. While it remains unclear if a ransom has been demanded, Texas Attorney General Ken Paxton (R) stated, “If any insurance giant cut corners or has information that could help us prevent breaches like this in the future, I will work to uncover it. My office is committed to uncovering exactly what went wrong, taking action to protect Texas families, and ensuring there is justice for any negligence.”
Experts warn that the long-term impact of this breach could be severe, as social security numbers and health records cannot be easily changed like credit card details. Affected individuals are advised to place credit freezes with major bureaus such as Equifax, Experian, and TransUnion, request fraud alerts on their credit files, and monitor bank statements and credit reports for suspicious activity.
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